Rooter 66 Plumbing

Rooter 66 Plumbing has a strong base of positive reviews praising professionalism, punctuality, and courteous service — particularly from technician Mario and office coordinator Susan. Pricing is consistently described as fair and competitive across multiple reviews. However, the score is meaningfully dragged down by several serious negative reviews: one describing a drunk technician ignoring a ... Read more

Rooter 66 Plumbing has a strong base of positive reviews praising professionalism, punctuality, and courteous service — particularly from technician Mario and office coordinator Susan. Pricing is consistently described as fair and competitive across multiple reviews. However, the score is meaningfully dragged down by several serious negative reviews: one describing a drunk technician ignoring a warranty call, one citing gross diagnostic incompetence leaving a family without hot water for six days, one describing a job abandonment with an unresponsive referred plumber and poor customer service follow-up, and one describing a rude receptionist who hung up on a prospective customer. Project completion is the weakest dimension, as multiple reviews describe jobs that were referred out, abandoned, or not fully resolved. The mix of genuinely strong positive experiences and genuinely serious failures produces a mid-range score that reflects real inconsistency in service quality. Read less