CR Plumbing & Drain Cleaning

CR Plumbing earns strong marks across all four dimensions, with pricing and experience standing out as particular strengths — numerous reviewers explicitly praised fair, competitive, and transparent pricing, and many highlighted skilled problem-solving including phone-based diagnostics that saved customers money. Project completion scores are high overall, with the vast majority of reviewers rep... Read more

CR Plumbing earns strong marks across all four dimensions, with pricing and experience standing out as particular strengths — numerous reviewers explicitly praised fair, competitive, and transparent pricing, and many highlighted skilled problem-solving including phone-based diagnostics that saved customers money. Project completion scores are high overall, with the vast majority of reviewers reporting jobs finished correctly and promptly, often with warranties offered; however, a recurring and credible pattern of no-show/no-call complaints across multiple years meaningfully suppresses the professionalism and project completion scores. Professionalism is the weakest dimension: while most reviewers describe Carlos and Ruben as courteous, responsive, and honest, at least 6 reviews (spanning 2014–2020) describe being stood up with no communication, which is a serious and consistent reliability concern. The business demonstrates genuine technical skill and customer-first values in the majority of interactions, but the no-show pattern represents a real operational risk that prospective customers should weigh carefully. Read less