Arroyo Plumbing

This contractor has a strongly split review profile: a large cluster of recent 5-star reviews (mostly 2024–2025, likely under the High Speed Plumbing brand) praising punctuality, friendliness, and efficient problem-solving, contrasted with a significant body of older 1–2 star reviews (2012–2021, largely under the Arroyo Plumbing brand) citing overcharging, dishonest backflow testing, rude of... Read more

This contractor has a strongly split review profile: a large cluster of recent 5-star reviews (mostly 2024–2025, likely under the High Speed Plumbing brand) praising punctuality, friendliness, and efficient problem-solving, contrasted with a significant body of older 1–2 star reviews (2012–2021, largely under the Arroyo Plumbing brand) citing overcharging, dishonest backflow testing, rude office staff, incomplete repairs, and poor follow-through. Professionalism scores well in recent reviews but is dragged down by multiple credible complaints about condescending receptionists, technicians who did not return calls, and at least one technician who left a job worse than he found it. Pricing is the weakest dimension, with multiple independent reviewers explicitly calling out estimates as double or triple competitors, hidden fees, and charges for parts and travel time that were deemed excessive. Project completion is moderate — most recent jobs appear to have been finished, but several older reviews describe abandoned or botched work requiring costly remediation. The overall WW Score reflects a genuinely mixed but improving track record, with recent performance meaningfully better than historical. Read less