My Drain Service Pro

Paradise Plumbing Pros (also operating as My Drain Service Pro) earns strong marks across professionalism and experience, with dozens of reviewers explicitly praising Jon's punctuality, communication, friendliness, and technical skill. Project completion is generally solid, with most jobs described as resolved quickly and completely, and a warranty callback honored in at least one case — however... Read more

Paradise Plumbing Pros (also operating as My Drain Service Pro) earns strong marks across professionalism and experience, with dozens of reviewers explicitly praising Jon's punctuality, communication, friendliness, and technical skill. Project completion is generally solid, with most jobs described as resolved quickly and completely, and a warranty callback honored in at least one case — however, one detailed 1-star review describes a $365 charge for a job that was never actually fixed, and another 1-star review describes a warranty dispute over a leaking pipe repair at 13 months. Pricing is the weakest dimension: while many reviewers call costs 'reasonable' or 'fair,' two substantive reviews — one rating 3 stars and one rating 4 stars — explicitly flag the pricing as high or non-transparent, with one customer calculating an effective rate of $316/hour. The five blank-text reviews with 5-star ratings slightly inflate the review count without contributing usable data and are a minor concern. Overall, the contractor demonstrates genuine quality but has a meaningful and recurring pricing transparency problem that prospective customers should investigate before hiring. Read less