Roroman Plumbing

Roman's/Roroman Plumbing has a strong base of loyal, satisfied customers spanning over a decade, with many reviewers praising punctuality, responsiveness, honesty, and quality workmanship across a wide variety of jobs. However, a meaningful minority of negative reviews — including no-shows, missed appointments, price disputes, hidden charges, abandoned or incomplete work, and at least one allega... Read more

Roman's/Roroman Plumbing has a strong base of loyal, satisfied customers spanning over a decade, with many reviewers praising punctuality, responsiveness, honesty, and quality workmanship across a wide variety of jobs. However, a meaningful minority of negative reviews — including no-shows, missed appointments, price disputes, hidden charges, abandoned or incomplete work, and at least one allegation of fraudulent billing — meaningfully drag down all four dimensions. Pricing is the weakest dimension: while many customers found prices fair or even below-market, a notable cluster of reviews explicitly complained about overcharging, vague estimates that ballooned, and failure to honor discounts or provide receipts. Project completion also carries risk, with multiple reviews citing jobs that required callbacks, were left unfinished, or were misdiagnosed. The overall picture is a company capable of excellent work but with inconsistent execution and customer service that varies significantly by technician and job complexity. Read less