JCPenney Salon

This salon demonstrates strong technical skill and professionalism from individual stylists, with many customers praising specific stylists' expertise, friendliness, and ability to deliver desired results. However, the score is significantly impacted by serious project completion failures: multiple customers experienced no-shows, long delays, poor color outcomes, and inadequate hair handling techn... Read more

This salon demonstrates strong technical skill and professionalism from individual stylists, with many customers praising specific stylists' expertise, friendliness, and ability to deliver desired results. However, the score is significantly impacted by serious project completion failures: multiple customers experienced no-shows, long delays, poor color outcomes, and inadequate hair handling techniques. Pricing is generally perceived as fair and reasonable. The wide variance in experiences suggests inconsistent quality control and training across the salon, with excellent stylists working alongside inexperienced or poorly trained staff. Read less