Ramona’s Plumber

The overwhelming majority of reviews praise Greg and the business for responsiveness, honesty, and a distinctive willingness to walk customers through DIY fixes at no charge — a pattern that strongly signals integrity but also means many jobs were never formally completed on-site, making project completion harder to evaluate. Professionalism scores are pulled down meaningfully by two detailed ne... Read more

The overwhelming majority of reviews praise Greg and the business for responsiveness, honesty, and a distinctive willingness to walk customers through DIY fixes at no charge — a pattern that strongly signals integrity but also means many jobs were never formally completed on-site, making project completion harder to evaluate. Professionalism scores are pulled down meaningfully by two detailed negative reviews: one describing an aggressive, dismissive attitude during payment and a botched drain job left unresolved, and another citing rudeness in email communication. Pricing is generally viewed as fair-to-reasonable, though two reviewers independently noted the contractor is 'on the expensive side,' preventing a top-tier score. Experience scores are strong across a long review history, with multiple reviewers citing technical depth, code knowledge, and quality workmanship — but the installation of a lead/non-potable backflow device in a 2023 job is a serious competency flag that tempers the score. Project completion is the most penalized dimension, driven by the detailed 2025 negative review describing an unresolved drain backup, a poorly re-seated toilet, no follow-up communication, and a mess left behind. Read less