Express Water Heaters

Express Water Heaters demonstrates consistently strong performance across all four dimensions. Professionalism is a standout strength, with 98 mentions highlighting punctuality, responsiveness, courteous communication, and professional demeanor from owner Robert and technicians Neil/Neal. Project completion is equally robust with 105 mentions confirming jobs finished on time, no abandoned work, an... Read more

Express Water Heaters demonstrates consistently strong performance across all four dimensions. Professionalism is a standout strength, with 98 mentions highlighting punctuality, responsiveness, courteous communication, and professional demeanor from owner Robert and technicians Neil/Neal. Project completion is equally robust with 105 mentions confirming jobs finished on time, no abandoned work, and thorough follow-through including cleanup and callbacks. Pricing receives strong marks (82.0) across 62 mentions, though some customers noted occasional upselling of add-ons like expansion tanks and drip pans, and a few felt prices were on the higher end despite being competitive. Experience is well-documented with 71 mentions praising technical knowledge, quality workmanship, and problem-solving ability. The company's 10+ year track record and consistent positive feedback support high confidence in this score. Read less