Roland Plumbing

Roland Plumbing earns strong marks across all four dimensions, with pricing and experience standing out as particular strengths — numerous reviewers explicitly praised fair, transparent, and sometimes below-estimate billing, and Josh's 4th-generation plumbing background and diagnostic skill were highlighted repeatedly. Professionalism scores are solid but meaningfully tempered by one detailed, c... Read more

Roland Plumbing earns strong marks across all four dimensions, with pricing and experience standing out as particular strengths — numerous reviewers explicitly praised fair, transparent, and sometimes below-estimate billing, and Josh's 4th-generation plumbing background and diagnostic skill were highlighted repeatedly. Professionalism scores are solid but meaningfully tempered by one detailed, credible 3-star review describing chronic unreliability, poor communication, repeated rescheduling, and a hostile attitude when confronted — this is not a minor complaint and carries real weight. Project completion is similarly strong in the majority of reviews but is pulled down by that same detailed negative review describing work placed incorrectly, a newly leaking valve, and a botched ice maker outlet box installation noted in a separate 1-star review. The one-word negative review ('Horrible place') and the duplicate 'Has never done bad work' entries were noted but treated with reduced weight due to lack of specificity. Read less