Robertson Plumbing

Robertson Plumbing presents a deeply mixed picture across all four dimensions. While older reviews (2006–2011) and a couple of recent ones praise responsiveness, honesty, and quality workmanship, the more recent and detailed reviews (2020–2023) raise serious concerns about overcharging, hidden price changes, incomplete work, abandoned jobs, and potentially misleading diagnostic assessments. Th... Read more

Robertson Plumbing presents a deeply mixed picture across all four dimensions. While older reviews (2006–2011) and a couple of recent ones praise responsiveness, honesty, and quality workmanship, the more recent and detailed reviews (2020–2023) raise serious concerns about overcharging, hidden price changes, incomplete work, abandoned jobs, and potentially misleading diagnostic assessments. The project completion dimension is particularly damaged by two substantive recent reviews describing unfinished contracted work and a job left without proper follow-through. Pricing is also a significant concern, with multiple reviewers citing unexpected cost escalations and one alleging a quote that jumped from $100 to $350 with no explanation, and another describing a $30,000 estimate that two other companies deemed entirely unnecessary. The professionalism score is dragged down by reports of poor communication, repeated delays, and unresponsiveness after partial payment. Read less