A-1 Plumbing Sewer & Drain Experts

Todd at A-1 Plumbing has an overwhelmingly positive review base spanning over a decade, with consistent praise for rapid response times, emergency availability, fair pricing, and solid technical skill across a wide variety of plumbing jobs. Pricing scores well because multiple reviewers explicitly noted costs were reasonable, below competitor quotes, or transparently honored without upsells. Howev... Read more

Todd at A-1 Plumbing has an overwhelmingly positive review base spanning over a decade, with consistent praise for rapid response times, emergency availability, fair pricing, and solid technical skill across a wide variety of plumbing jobs. Pricing scores well because multiple reviewers explicitly noted costs were reasonable, below competitor quotes, or transparently honored without upsells. However, professionalism and project completion scores are meaningfully dragged down by a recurring pattern of no-shows, late arrivals without notice, and at least two reviews describing abandoned or poorly completed work — including one detailed 1-star review citing sloppy workmanship, a leaking connection left behind, and no response to a follow-up complaint. Experience scores strongly due to numerous specific accounts of Todd solving problems that other plumbers could not, including creative solutions for difficult access situations and correct diagnoses where licensed competitors failed. The score reflects a contractor who is genuinely skilled and often excellent, but with a documented and non-trivial reliability problem that prevents a higher overall rating. Read less