MD Rooter

MD Rooter and Mike receive overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, responsiveness, mask and shoe-bootie protocols, and courteous communication. Pricing is a major differentiator, with a large number of reviewers explicitly noting fair, flat-rate, or best-in... Read more

MD Rooter and Mike receive overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, responsiveness, mask and shoe-bootie protocols, and courteous communication. Pricing is a major differentiator, with a large number of reviewers explicitly noting fair, flat-rate, or best-in-market quotes and an absence of hidden charges. Project completion scores well, with multiple reviewers describing same-day or next-day service, jobs finished quickly and cleanly, and follow-through on commitments — though one 1-star review raises a concern about a $350 assessment fee for out-of-area emergency service, which slightly tempers this dimension. Experience is well-supported by reviews describing Mike diagnosing problems others missed, using camera technology, handling complex sewer line rehabilitation with permits, and fixing issues that prior plumbers could not resolve. The single negative review is a meaningful outlier and has been factored into scoring conservatively. Read less