Roto-Rooter Plumbing & Restoration of Davis

This contractor shows a deeply mixed track record across all four dimensions. Professionalism scores moderately due to several reviews praising courteous and responsive technicians, but is dragged down significantly by one instance of abandoned work (broken pipe left leaking, no callback) and a pattern of failed follow-through. Pricing is the weakest dimension: multiple reviewers explicitly descri... Read more

This contractor shows a deeply mixed track record across all four dimensions. Professionalism scores moderately due to several reviews praising courteous and responsive technicians, but is dragged down significantly by one instance of abandoned work (broken pipe left leaking, no callback) and a pattern of failed follow-through. Pricing is the weakest dimension: multiple reviewers explicitly describe being quoted prices far above competitors, opaque on-the-spot pricing with no published schedule, and charges that did not correspond to resolved problems. Project completion is a serious concern — at least three reviews describe paying hundreds to over a thousand dollars without the underlying problem being fixed, and one reviewer had to fix a contractor-caused issue themselves after being ignored. Experience scores middling: some technicians demonstrated clear skill and efficiency, but others failed to diagnose root causes, performed work that provided only temporary relief, and in one case caused additional damage. Read less