Overview of Company Customer Sentiment Analysis in May
The overwhelming majority of reviews describe severely negative experiences with this contractor, including operating with a revoked or suspended license, failing to pull permits, abandoning work mid-job, and performing work so defective it required costly remediation by other plumbers. Two reviews (one 5-star and one 4-star) provide positive feedback on friendliness, speed, and pricing, but these... Read more
The overwhelming majority of reviews describe severely negative experiences with this contractor, including operating with a revoked or suspended license, failing to pull permits, abandoning work mid-job, and performing work so defective it required costly remediation by other plumbers. Two reviews (one 5-star and one 4-star) provide positive feedback on friendliness, speed, and pricing, but these are heavily outweighed by five detailed negative accounts describing fraud, incompetence, and financial harm to customers. The contractor (Ryan Murray / All Star Pipeline Plumbing) has been flagged by multiple reviewers as having a revoked CSLB license, and one reviewer explicitly alleges that positive reviews were written by the contractor using aliases. Project completion scores are near-floor due to repeated patterns of abandoned work, no-shows, and failed repairs. Professionalism and experience scores are similarly devastated by documented fraudulent conduct, illegal work, and unresponsive communication. Read less