C & M Professional Plumbing

C&M Professional Plumbing presents a deeply mixed picture across its review history. On the positive side, multiple reviewers praised individual technicians by name for being knowledgeable, timely, and skilled — with several noting same-day or next-morning response and competent repairs. However, a significant cluster of 1-star reviews describes serious failures in professionalism, including a t... Read more

C&M Professional Plumbing presents a deeply mixed picture across its review history. On the positive side, multiple reviewers praised individual technicians by name for being knowledgeable, timely, and skilled — with several noting same-day or next-morning response and competent repairs. However, a significant cluster of 1-star reviews describes serious failures in professionalism, including a technician leaving without explanation, rude or dismissive phone staff, and a pattern of not returning calls — all of which heavily drag down the professionalism and project completion scores. Pricing received mixed signals: one reviewer found the travel fee of $165 excessive, while others praised fair and competitive quotes. The experience dimension scores highest because when technicians did show up and engage, their technical competence was generally praised, but abandoned jobs and unresolved warranty work undercut this dimension as well. Read less