Certified Plumbing & Rooter

Jesse and Certified Plumbing & Rooter earned overwhelmingly positive marks across all four dimensions, driven by a large and detailed review base spanning nearly a decade. Professionalism scored highest, with dozens of reviewers explicitly praising punctuality, responsiveness, clear communication, and courteous demeanor — with only two reviews citing a failure to show up or respond. Pricing was ... Read more

Jesse and Certified Plumbing & Rooter earned overwhelmingly positive marks across all four dimensions, driven by a large and detailed review base spanning nearly a decade. Professionalism scored highest, with dozens of reviewers explicitly praising punctuality, responsiveness, clear communication, and courteous demeanor — with only two reviews citing a failure to show up or respond. Pricing was consistently described as fair, reasonable, and often significantly lower than competing quotes, with multiple reviewers citing specific dollar comparisons that validate the value. Project completion was strong, with the vast majority of reviewers confirming jobs were finished promptly and thoroughly, including a notable case where Jesse honored his original bid despite unexpected additional work. Experience scores were supported by numerous accounts of accurate diagnosis, creative problem-solving, and technical knowledge that saved customers from unnecessary repairs. Two 1-star reviews — one for a missed appointment and one for an unanswered quote request — prevent a perfect score and are factored into the professionalism and project completion dimensions. Read less