PlumbFix Service and Repair

Alex receives consistently strong praise across professionalism, pricing, and technical skill from six of seven reviewers, with multiple customers highlighting his responsiveness, communication, and willingness to go above and beyond. His experience and problem-solving ability are specifically called out in several reviews, including a complex water heater replacement and an innovative approach to... Read more

Alex receives consistently strong praise across professionalism, pricing, and technical skill from six of seven reviewers, with multiple customers highlighting his responsiveness, communication, and willingness to go above and beyond. His experience and problem-solving ability are specifically called out in several reviews, including a complex water heater replacement and an innovative approach to a stripped screw. However, one detailed 1-star review raises a meaningful concern: a customer reported inconsistent pricing quoted over the phone, unexpected cost escalation mid-job, and being charged $230 for incomplete work that left a non-functional sink — this directly impacts both the pricing and project completion scores. The negative review is specific and credible, preventing top-tier scores in those dimensions. Most reviews are from 2019–2022, with the most recent being June 2022, meaning no data exists from the past 12 months. Read less