MG Sewer and Drain

The overwhelming majority of reviews describe severely negative experiences with this contractor, particularly around professionalism. Multiple reviewers independently report Frank being rude, using profanities, hanging up on customers, cancelling appointments without adequate notice, and in one case allegedly causing a gas leak and refusing to issue a promised refund. Pricing transparency is also... Read more

The overwhelming majority of reviews describe severely negative experiences with this contractor, particularly around professionalism. Multiple reviewers independently report Frank being rude, using profanities, hanging up on customers, cancelling appointments without adequate notice, and in one case allegedly causing a gas leak and refusing to issue a promised refund. Pricing transparency is also a significant concern, with at least one reviewer describing refusal to commit to a price and another flagging a $100 estimate fee that prompted cancellation. Project completion is deeply problematic — reviews describe abandoned jobs, incorrect installations, overbilling for hours not worked, and at least one incident where work was left in a dangerous state. The only positive signals come from two older reviews (2012) praising availability, fair pricing, and effective root-cutting work, which are substantially outweighed by the volume and severity of negative accounts. Read less