Patrick’s Drainology

Drainology has a strong and long-standing reputation for professionalism, honest pricing, and technical competence, with the vast majority of reviewers praising punctuality, friendly attitudes, and fair rates. Multiple reviewers across many years highlight the company's integrity and willingness to stand behind their work, including a notable instance of returning at no charge when a problem recur... Read more

Drainology has a strong and long-standing reputation for professionalism, honest pricing, and technical competence, with the vast majority of reviewers praising punctuality, friendly attitudes, and fair rates. Multiple reviewers across many years highlight the company's integrity and willingness to stand behind their work, including a notable instance of returning at no charge when a problem recurred. However, several negative reviews introduce meaningful concerns: one reviewer described being ghosted after a cancellation, another reported a two-day response delay and a failed first-visit repair, and a third criticized the owner Patrick's sloppy work and reports on sewer scopes. These recurring themes of inconsistent responsiveness and variable technician quality prevent top-tier scores across all dimensions. The breadth of the review history spanning over a decade provides high confidence in the overall picture, though the most recent reviews (2021–2024) are fewer in number and show some continued communication issues. Read less