Michael Howard Plumbing-Rooter-Heating-Air Conditioning

The contractor receives broadly positive marks for professionalism, with the vast majority of reviews praising punctuality, courtesy, and responsiveness. However, multiple credible negative reviews raise serious concerns about pricing transparency and honesty — including allegations of price gouging, a 600% markup on a part, misdiagnosis, and failure to follow through on return visits after inco... Read more

The contractor receives broadly positive marks for professionalism, with the vast majority of reviews praising punctuality, courtesy, and responsiveness. However, multiple credible negative reviews raise serious concerns about pricing transparency and honesty — including allegations of price gouging, a 600% markup on a part, misdiagnosis, and failure to follow through on return visits after incomplete repairs. Project completion is mixed: many jobs were finished promptly and well, but at least three reviews describe the problem recurring shortly after the visit, a no-show callback, or work that was not actually completed. Experience scores moderately well, with several detailed reviews praising diagnostic skill and problem-solving, but offset by at least two reviews explicitly stating the technician had no clue about the problem or misdiagnosed it. The large block of 40 near-identical 5-star reviews from late 2024 to mid-2025 significantly inflates the raw review count but carries reduced analytical weight due to strong fake review indicators. Read less