Lucas Plumbing

Ritz Plumbing shows significant internal inconsistency across its review history. Recent reviews (2025) demonstrate strong professionalism, responsiveness, and technical competence, with multiple mentions of same-day service and quality workmanship. However, pricing emerges as a critical weakness, with numerous documented complaints of inflated quotes, aggressive upselling, and bait-and-switch tac... Read more

Ritz Plumbing shows significant internal inconsistency across its review history. Recent reviews (2025) demonstrate strong professionalism, responsiveness, and technical competence, with multiple mentions of same-day service and quality workmanship. However, pricing emerges as a critical weakness, with numerous documented complaints of inflated quotes, aggressive upselling, and bait-and-switch tactics. Project completion is hampered by documented no-shows and incomplete callbacks. The company's acquisition of Lucas Plumbing and subsequent rebranding without disclosure created substantial customer trust issues, with many older reviews (2017-2018) explicitly warning of deceptive practices and commission-based employee incentives driving unnecessary repairs. Read less