Buddy King Plumbing Heating & Air Conditioning

Buddy King earns strong marks across all four dimensions, with professionalism and experience being the most consistently praised attributes — reviewers frequently highlight Brian's honesty, technical knowledge, same-day responsiveness, and willingness to go above and beyond (e.g., calling back on days off, not upselling unnecessary repairs). Project completion is generally solid, with most jobs... Read more

Buddy King earns strong marks across all four dimensions, with professionalism and experience being the most consistently praised attributes — reviewers frequently highlight Brian's honesty, technical knowledge, same-day responsiveness, and willingness to go above and beyond (e.g., calling back on days off, not upselling unnecessary repairs). Project completion is generally solid, with most jobs described as finished on time and correctly, though a handful of notable failures — including one customer never receiving a follow-up estimate, another losing $80 with no callback, and a negative experience involving poor communication and scheduling breakdowns — prevent a higher score. Pricing is the weakest dimension: while many reviewers describe rates as fair or reasonable, multiple negative reviews cite a lack of itemized billing transparency, a $289 charge perceived as excessive, a $650 quote that was $265 higher than a competitor, and a $150 charge for a minor fix — these are substantive complaints that meaningfully drag the pricing score down. The overall picture is of a capable, generally trustworthy contractor with a strong track record but real and recurring weaknesses in pricing transparency and follow-through communication on a minority of jobs. Read less