Avant Rooter

Avant Rooter demonstrates a strong baseline of professionalism and technical skill across the majority of reviews, with many customers praising named technicians like Evan, Ivar, Walter, and Marc for punctuality, clear communication, and quality workmanship. However, a significant and recurring pattern of no-shows, missed appointments without communication, and scheduling failures substantially dr... Read more

Avant Rooter demonstrates a strong baseline of professionalism and technical skill across the majority of reviews, with many customers praising named technicians like Evan, Ivar, Walter, and Marc for punctuality, clear communication, and quality workmanship. However, a significant and recurring pattern of no-shows, missed appointments without communication, and scheduling failures substantially drags down both the professionalism and project completion scores. Pricing is generally viewed as fair and competitive, but multiple reviews flag bait-and-switch quoting behavior — where initial estimates were not honored upon arrival — which undermines trust in the pricing dimension. Project completion is the most polarized dimension: while many jobs were finished well and on time, at least two reviews describe severely incomplete or abandoned work, and one describes a 15-week unfinished remodel. The business appears to have gone out of business as of early 2023, which limits the relevance of older reviews but does not change the historical scoring. Read less