Total Comfort

Total Comfort demonstrates strong technical expertise and professionalism in service delivery, with technicians consistently praised for knowledge, punctuality, and courteous behavior. However, the company is significantly undermined by persistent pricing concerns—numerous customers report markups of 5-10x on parts (capacitors, thermostats, switches) and aggressive upselling tactics. Project com... Read more

Total Comfort demonstrates strong technical expertise and professionalism in service delivery, with technicians consistently praised for knowledge, punctuality, and courteous behavior. However, the company is significantly undermined by persistent pricing concerns—numerous customers report markups of 5-10x on parts (capacitors, thermostats, switches) and aggressive upselling tactics. Project completion is generally solid, though some customers report delayed callbacks and follow-up issues. The company shows a stark divide between excellent field technician performance and problematic office/sales practices, particularly around transparency and fair pricing. Read less