RT Olson Plumbing

RT Olson Plumbing, Heating, and Air Conditioning earns strong marks for professionalism and experience across a large volume of reviews, with dozens of customers praising punctuality, communication, and technical skill from named technicians including Tim, Shane, Adam, David, Gabe, and others. Project completion is generally solid, with multiple reviews describing complex jobs — whole-house repi... Read more

RT Olson Plumbing, Heating, and Air Conditioning earns strong marks for professionalism and experience across a large volume of reviews, with dozens of customers praising punctuality, communication, and technical skill from named technicians including Tim, Shane, Adam, David, Gabe, and others. Project completion is generally solid, with multiple reviews describing complex jobs — whole-house repiping, slab leaks, HVAC replacements — completed thoroughly and on time, though a handful of serious negative reviews describe abandoned or botched work, a two-week failed repair, and one instance of significant property damage. Pricing receives a notably lower score due to several credible complaints: one reviewer was quoted $1,500 for work a handyman did for $300, another alleges fraudulent leak detection and overcharging, and a third was charged for a job that was done incorrectly. The score is tempered by a meaningful cluster of negative reviews spanning multiple years that describe integrity and accountability failures at the ownership level, which cannot be dismissed as outliers given their specificity and consistency. Read less