Rooter Time Plumbing

Rooter Time Plumbing has a large and long-standing review base that paints a genuinely mixed picture. The majority of customers praise responsiveness, friendliness, fair pricing, and solid technical work across a wide variety of jobs including sewer lines, water heaters, drain clearing, and leak repairs. However, a meaningful and recurring cluster of negative reviews — spanning from 2010 through... Read more

Rooter Time Plumbing has a large and long-standing review base that paints a genuinely mixed picture. The majority of customers praise responsiveness, friendliness, fair pricing, and solid technical work across a wide variety of jobs including sewer lines, water heaters, drain clearing, and leak repairs. However, a meaningful and recurring cluster of negative reviews — spanning from 2010 through 2024 — consistently cite the same specific failures: missed or severely delayed appointments with no communication, failure to provide receipts or invoices after payment, and at least two instances of workmanship defects (a gas line left hand-tight, a suspected used water heater, an unrepaired sprinkler pipe). Professionalism scores are pulled down significantly by repeated no-show and communication failures documented across multiple independent reviewers over many years, suggesting these are systemic rather than isolated issues. Pricing scores are moderate-positive overall, with most customers finding rates fair or reasonable, but offset by two credible complaints of price inflation or dishonest quoting. Project completion is the most penalized dimension due to documented abandoned callbacks, incomplete jobs, and at least one confirmed workmanship failure caught by the gas company. Read less