Overview of Company Customer Sentiment Analysis in May
The reviews paint a deeply concerning picture of this contractor across nearly every dimension. Two of the three reviews are scathing 1-star accounts describing failed repairs, broken promises, ignored callbacks, and a refusal to honor guaranteed work without additional fees. The sole positive review is brief, generic, and lacks any specific detail to substantiate its praise. Project completion is... Read more
The reviews paint a deeply concerning picture of this contractor across nearly every dimension. Two of the three reviews are scathing 1-star accounts describing failed repairs, broken promises, ignored callbacks, and a refusal to honor guaranteed work without additional fees. The sole positive review is brief, generic, and lacks any specific detail to substantiate its praise. Project completion is the most critically damaged dimension, with one reviewer describing work that began leaking the next day and was never remedied, and another describing a $650 hydrojetting job performed on the wrong pipe with no camera inspection as promised. Professionalism and pricing also score very low, with documented instances of upselling under pressure, misleading quotes, and a $75 fee demanded before honoring a callback on defective work. Read less