NIR Plumbing & Air Conditioning

NIR Plumbing demonstrates strong professionalism and experience across a large volume of reviews, with consistent praise for punctuality, friendliness, responsiveness, and technical skill from named technicians including Nick, Sergio, Juan, Mike, and Isaac. Project completion scores are high, with multiple reviewers noting jobs finished thoroughly, on time, and with clean workspaces. However, pric... Read more

NIR Plumbing demonstrates strong professionalism and experience across a large volume of reviews, with consistent praise for punctuality, friendliness, responsiveness, and technical skill from named technicians including Nick, Sergio, Juan, Mike, and Isaac. Project completion scores are high, with multiple reviewers noting jobs finished thoroughly, on time, and with clean workspaces. However, pricing is a significant drag on the overall score — multiple independent negative reviews (1–2 stars) explicitly cite a $350 service call fee as excessive, lack of upfront pricing transparency, and charges perceived as exploitative, including one reviewer charged $700 for a $20 part and another charged $390 for two hose bibs. One negative review also flags a serious conduct concern involving a company vehicle nearly running a customer's wife off the road, which reflects on professionalism. The WW Score of 78.4 reflects a genuinely capable and well-regarded company tempered by a meaningful and recurring pattern of pricing complaints. Read less