Goettl

This single review describes severe dissatisfaction across multiple dimensions. The customer reports being charged an outrageous estimate, discovering hidden costs mid-project, being told not to use a repaired bathroom due to unresolved issues, unnecessary wall cutting, and a $1,260 toilet installation charge. The plumbers left the job for over an hour to retrieve supplies. The customer explicitly... Read more

This single review describes severe dissatisfaction across multiple dimensions. The customer reports being charged an outrageous estimate, discovering hidden costs mid-project, being told not to use a repaired bathroom due to unresolved issues, unnecessary wall cutting, and a $1,260 toilet installation charge. The plumbers left the job for over an hour to retrieve supplies. The customer explicitly states they were taken advantage of as a disabled elderly woman on a fixed income. The 5-star rating appears inconsistent with the extremely negative review text, suggesting possible rating system confusion or coercion. Read less