Goettl Air Conditioning and Plumbing - Corona

Goettl receives a below-average WW Score of 52.3, driven primarily by severe deficiencies in pricing practices and project completion reliability. While individual technicians often demonstrate professionalism and technical competence (scoring 68.5 and 62.4 respectively), the company is heavily penalized for aggressive upselling, price gouging during emergencies, and chronic appointment cancellati... Read more

Goettl receives a below-average WW Score of 52.3, driven primarily by severe deficiencies in pricing practices and project completion reliability. While individual technicians often demonstrate professionalism and technical competence (scoring 68.5 and 62.4 respectively), the company is heavily penalized for aggressive upselling, price gouging during emergencies, and chronic appointment cancellations. Pricing emerges as the most critical weakness (35.2), with dozens of reviews documenting quotes 2-3x higher than competitors and misleading service packages. Project completion (48.1) is severely compromised by repeated no-shows, last-minute cancellations, and failure to honor commitments despite advance confirmation. Read less