Empire Leak Detection & Plumbing

Empire Leak Detection & Plumbing demonstrates strong professionalism, technical expertise, and project completion across multiple reviews, with staff consistently praised for responsiveness, honesty, and problem-solving ability. However, pricing is a significant concern: multiple recent reviews (2020-2022) explicitly flag excessive charges, hidden fees, and alleged fraudulent practices involving r... Read more

Empire Leak Detection & Plumbing demonstrates strong professionalism, technical expertise, and project completion across multiple reviews, with staff consistently praised for responsiveness, honesty, and problem-solving ability. However, pricing is a significant concern: multiple recent reviews (2020-2022) explicitly flag excessive charges, hidden fees, and alleged fraudulent practices involving referral networks. Positive reviews emphasize fair pricing and value, but negative reviews describe charges of $400-$3200 for services quoted elsewhere at $200-$275, creating a stark contradiction. The company's score is substantially depressed by serious allegations of insurance fraud and elder exploitation in three detailed 2022 reviews, which appear credible and corroborated by cross-references to specific business names and license numbers. Read less