Sharpshooter Plumbing & Drain Cleaning

Rooter Hero demonstrates strong professionalism and project completion capabilities, with technicians consistently praised for punctuality, communication, and technical skill. However, significant pricing concerns emerge from multiple detailed complaints about aggressive upselling, inflated quotes ($50,000-$60,000 vs. $1,800-$2,500 for comparable work), and misleading diagnostic practices. The com... Read more

Rooter Hero demonstrates strong professionalism and project completion capabilities, with technicians consistently praised for punctuality, communication, and technical skill. However, significant pricing concerns emerge from multiple detailed complaints about aggressive upselling, inflated quotes ($50,000-$60,000 vs. $1,800-$2,500 for comparable work), and misleading diagnostic practices. The company shows a stark bifurcation: recent reviews (past 6 months) are overwhelmingly positive with specific technician praise, while January 2025 reviews reveal systematic overcharging and high-pressure sales tactics. This pattern suggests either inconsistent service quality or potential review manipulation. Read less