Bestline Plumbing

Bestline Plumbing receives overwhelmingly negative reviews across all four dimensions, with professionalism being the most catastrophically rated aspect of the business. The vast majority of reviewers describe rude, abusive, and vulgar behavior from staff — including the owner — with multiple accounts of being hung up on, yelled at, and in one case physically threatened. No-shows and missed ap... Read more

Bestline Plumbing receives overwhelmingly negative reviews across all four dimensions, with professionalism being the most catastrophically rated aspect of the business. The vast majority of reviewers describe rude, abusive, and vulgar behavior from staff — including the owner — with multiple accounts of being hung up on, yelled at, and in one case physically threatened. No-shows and missed appointments without notification are reported by dozens of customers across many years, severely damaging the project completion score. Pricing concerns are significant, with multiple reviewers alleging bait-and-switch tactics, inflated estimates targeting elderly customers, and undisclosed price changes at the time of service. The small number of positive reviews (approximately 10 out of 75) describe competent individual technicians such as Omar, Angel, Edward, and Alex, which prevents the experience score from reaching zero, but these are vastly outnumbered by negative accounts of shoddy workmanship, unfinished jobs, and fraudulent upselling. Read less