Quality Plumbing And Drain

Quality Plumbing & Drain presents a deeply mixed picture across all dimensions. Professionalism is the most heavily discussed dimension and is severely dragged down by multiple detailed negative accounts: failure to return calls, a dispatcher described as rude and unprofessional, no-shows without communication, and work done without permits — serious red flags that offset the genuine praise from... Read more

Quality Plumbing & Drain presents a deeply mixed picture across all dimensions. Professionalism is the most heavily discussed dimension and is severely dragged down by multiple detailed negative accounts: failure to return calls, a dispatcher described as rude and unprofessional, no-shows without communication, and work done without permits — serious red flags that offset the genuine praise from loyal repeat customers. Project completion is similarly polarized, with at least three reviews describing abandoned or unresolved work (a clog never fixed over three weeks, permit violations never remedied, a situation that worsened over four days), while positive reviews describe timely and efficient service. Pricing receives relatively favorable mentions, with several reviewers noting reasonable or competitive rates, though one reviewer found charges high. Experience scores moderately, with one review explicitly describing a technician resorting to YouTube for diagnosis and failing to solve the problem, while other reviews praise quality workmanship — suggesting inconsistency in technician skill level. The most recent reviews (2021–2022) skew negative, which is a concerning trend. Read less