French Connection Plumbing

French Connection Plumbing demonstrates strong technical expertise and reasonable pricing, with many customers praising quick response times and quality workmanship. However, the company is significantly hampered by serious professionalism concerns, particularly regarding owner Gerard's interpersonal conduct. Multiple reviews document aggressive, dismissive, and disrespectful behavior toward custo... Read more

French Connection Plumbing demonstrates strong technical expertise and reasonable pricing, with many customers praising quick response times and quality workmanship. However, the company is significantly hampered by serious professionalism concerns, particularly regarding owner Gerard's interpersonal conduct. Multiple reviews document aggressive, dismissive, and disrespectful behavior toward customers, including yelling, accusations of dishonesty, and alleged inappropriate conduct. While field technicians (Fred, Jesus, Mike, etc.) consistently receive praise for friendliness and professionalism, the owner's volatile demeanor creates a stark contrast. Project completion is generally reliable, though some reviews cite incomplete work, poor cleanup, and scheduling issues. The company excels at emergency response and technical problem-solving but struggles with customer service consistency. Read less