Rockstar Plumbing Heating and Air

Rockstar Plumbing earns strong marks across professionalism, project completion, and experience, with numerous reviewers explicitly praising punctuality, responsiveness, technical competence, and follow-through on complex jobs. The pricing dimension is the clearest weak point: multiple reviewers flagged costs as high or felt overcharged, including one detailed complaint about a $422 charge for a p... Read more

Rockstar Plumbing earns strong marks across professionalism, project completion, and experience, with numerous reviewers explicitly praising punctuality, responsiveness, technical competence, and follow-through on complex jobs. The pricing dimension is the clearest weak point: multiple reviewers flagged costs as high or felt overcharged, including one detailed complaint about a $422 charge for a part costing $11.60 at retail, and another about an unauthorized $625 charge — though the latter was reportedly refunded. One negative review also describes a no-show appointment with no cancellation notice, and another alleges a misdiagnosis used to upsell an unnecessary full unit replacement, both of which meaningfully drag down the project completion and pricing scores. The majority of reviews are positive and specific, lending reasonable credibility, though two reviews appear to be near-identical duplicates (October 2024), which slightly reduces confidence in the raw review count. Read less