QRF Plumbing

Benjamin and QRF Plumbing receive overwhelmingly positive feedback across professionalism, communication, punctuality, and technical knowledge, with the vast majority of reviewers praising his courteous demeanor, responsiveness, and skill. However, there are four notable negative reviews (ratings of 1–2 stars) that describe serious concerns: two instances of misdiagnosis leading to unresolved pr... Read more

Benjamin and QRF Plumbing receive overwhelmingly positive feedback across professionalism, communication, punctuality, and technical knowledge, with the vast majority of reviewers praising his courteous demeanor, responsiveness, and skill. However, there are four notable negative reviews (ratings of 1–2 stars) that describe serious concerns: two instances of misdiagnosis leading to unresolved problems and unnecessary charges, one instance of incomplete work and distracted on-site behavior, and one instance of rude follow-up communication after a failed repair. These negative reviews meaningfully drag down the project completion and experience scores, as they describe not just minor shortcomings but failures that left customers worse off. Pricing feedback is generally positive, with multiple reviewers noting fair or competitive quotes and transparent job-based pricing, though the sample is smaller. The score reflects a contractor with genuine strengths but a documented pattern of occasional diagnostic failures that prospective customers should weigh carefully. Read less