Primo Plumbing

Primo Plumbing (primarily Mike, with some reviews referencing Charles/Steven from earlier years) earns strong scores across all four dimensions based on an exceptionally large review base spanning over a decade. Professionalism is the most frequently cited dimension, with hundreds of reviewers praising punctuality, communication, responsiveness, and courteous demeanor — including same-day and we... Read more

Primo Plumbing (primarily Mike, with some reviews referencing Charles/Steven from earlier years) earns strong scores across all four dimensions based on an exceptionally large review base spanning over a decade. Professionalism is the most frequently cited dimension, with hundreds of reviewers praising punctuality, communication, responsiveness, and courteous demeanor — including same-day and weekend availability. Pricing scores well, with dozens of reviewers explicitly noting fair, transparent, and competitive quotes often significantly below competitor bids, though one reviewer flagged a $425 charge for a 30-minute job with a $70 part as excessive, and one noted higher-than-expected costs due to a return visit. Project completion is consistently strong, with jobs described as finished on time, on budget, and with follow-through including callbacks and warranty assistance, though one negative review cited a no-show appointment and another described a failed repair that leaked within three months. Experience scores highest, with reviewers repeatedly citing 30–45 years of expertise, problem-solving ability, and technical thoroughness across a wide range of plumbing tasks. Read less