Ozzy’s Plumbing & Drain Service

Ozzy's Plumbing presents a deeply divided picture across its review history. Positive reviewers consistently praise professionalism, responsiveness, and thoroughness, with several noting that staff were knowledgeable, respectful, and went above and beyond. However, a substantial cluster of negative reviews raises serious concerns about pricing transparency and fairness, with multiple customers rep... Read more

Ozzy's Plumbing presents a deeply divided picture across its review history. Positive reviewers consistently praise professionalism, responsiveness, and thoroughness, with several noting that staff were knowledgeable, respectful, and went above and beyond. However, a substantial cluster of negative reviews raises serious concerns about pricing transparency and fairness, with multiple customers reporting charges they considered grossly excessive — including an $800 quote for a shower stem, $750 for a garbage disposal, $595 for a water regulator, and a $2,600 drain job later assessed as worth under $1,000. Project completion is similarly mixed: several positive reviews confirm jobs were finished well and warranties honored, but at least two negative reviews describe recurring problems shortly after service and one describes outright faulty workmanship that required costly remediation. The pricing dimension is the most damaging, with five separate reviews explicitly calling out overcharging, which significantly drags down the overall score. Read less