My Guy Heating, Air & Plumbing

My Guy Heating and Air earns strong marks across all four dimensions, with the majority of reviewers praising technician punctuality, friendliness, and clear communication. Pricing is generally viewed as fair and competitive — multiple reviewers noted quotes thousands of dollars below competitors — though a small number of reviews flag potential overcharging and upselling pressure, which tempe... Read more

My Guy Heating and Air earns strong marks across all four dimensions, with the majority of reviewers praising technician punctuality, friendliness, and clear communication. Pricing is generally viewed as fair and competitive — multiple reviewers noted quotes thousands of dollars below competitors — though a small number of reviews flag potential overcharging and upselling pressure, which tempers the pricing score. Project completion is solid, with many reviews confirming jobs finished correctly and on time, and the company honoring callbacks and warranties; however, a handful of reviews describe missed appointments, no-shows, and one case of a faulty post-service assessment that led to AC failure within weeks. Experience scores well overall, with numerous reviewers citing skilled diagnostics and problem-solving, though one review described an inaccurate assessment and another noted a drain line left uncleaned at original installation. The negative reviews, while a minority, are specific and credible enough to prevent top-tier scores in any dimension. Read less