J Chase Plumbing & Drains

J Chase Plumbing demonstrates strong technical expertise and generally friendly, professional customer interactions, reflected in high marks for experience and professionalism. However, the WW Score is significantly depressed by serious project completion failures documented in multiple recent reviews (2024, 2016, 2014, 2013, 2012, 2011), including missed appointments, incomplete work, unfinished ... Read more

J Chase Plumbing demonstrates strong technical expertise and generally friendly, professional customer interactions, reflected in high marks for experience and professionalism. However, the WW Score is significantly depressed by serious project completion failures documented in multiple recent reviews (2024, 2016, 2014, 2013, 2012, 2011), including missed appointments, incomplete work, unfinished reimbursements, and abandoned jobs. Pricing is generally perceived as fair and competitive, though some customers report feeling overcharged or pressured into expensive repairs. The company shows inconsistent reliability: excellent service in many cases contrasts sharply with critical failures in scheduling, follow-through, and accountability. Read less