Bay and Shore Company

Bay and Shore Plumbing presents a deeply mixed picture across its review history. On the positive side, loyal long-term customers praise Augie and his crew for responsiveness, friendly demeanor, fair pricing, and solid workmanship on completed jobs. However, serious and recurring negative patterns significantly drag down every dimension: multiple reviewers across different years report no-shows, u... Read more

Bay and Shore Plumbing presents a deeply mixed picture across its review history. On the positive side, loyal long-term customers praise Augie and his crew for responsiveness, friendly demeanor, fair pricing, and solid workmanship on completed jobs. However, serious and recurring negative patterns significantly drag down every dimension: multiple reviewers across different years report no-shows, unreturned calls, and failure to follow through on scheduled appointments, directly harming the project completion and professionalism scores. Most damaging are two independent reviews alleging that the company fabricated plumbing problems and quoted thousands of dollars for unnecessary repairs, which severely penalizes both the pricing and experience dimensions. The no-show and communication failure complaints span from 2011 through 2024, suggesting these are not isolated incidents but systemic issues that have persisted for over a decade. Read less