Above and Beyond Drains & Plumbing

Above and Beyond Drains and Plumbing has a strong overall profile built on a large volume of detailed, specific reviews spanning nearly a decade. Professionalism is consistently praised — punctuality, shoe covers, communication, and courteous demeanor appear repeatedly across dozens of reviews — though a handful of negative reviews cite no-shows, missed callbacks, and a failure to honor schedu... Read more

Above and Beyond Drains and Plumbing has a strong overall profile built on a large volume of detailed, specific reviews spanning nearly a decade. Professionalism is consistently praised — punctuality, shoe covers, communication, and courteous demeanor appear repeatedly across dozens of reviews — though a handful of negative reviews cite no-shows, missed callbacks, and a failure to honor scheduled appointments, which meaningfully tempers the score. Project completion is generally strong, with many reviewers noting jobs finished quickly and correctly, but several negative reviews describe incomplete work, a failed permit process, and at least one instance of a job done poorly with a messy aftermath. Pricing receives mixed signals: the majority of reviewers describe fair or competitive pricing, but multiple reviewers explicitly called out overcharging, a $675 quote far above competitors, and a $325 charge for a poorly installed toilet — enough to prevent a high pricing score. Experience scores well overall, with Joe Garcia frequently described as knowledgeable, diagnostic, and technically skilled, though one reviewer noted a technician snaked a line that he himself admitted would not fix the problem, and another described workmanship that shocked a follow-on contractor. Read less