Care One Plumbing

Care One Plumbing has a strong base of loyal, repeat customers who consistently praise Paul's technical knowledge — particularly his rare ability to service vintage floor and wall furnaces that other contractors refused to touch. Professionalism scores are dragged down by multiple credible complaints: a no-show without notification, late arrivals, unreturned calls, and one reviewer who alleged a... Read more

Care One Plumbing has a strong base of loyal, repeat customers who consistently praise Paul's technical knowledge — particularly his rare ability to service vintage floor and wall furnaces that other contractors refused to touch. Professionalism scores are dragged down by multiple credible complaints: a no-show without notification, late arrivals, unreturned calls, and one reviewer who alleged a liability waiver was demanded before work began. Pricing is the most contested dimension, with several reviewers explicitly calling out overcharging, a bill that exceeded the original quote by over $500, and rude responses when pricing was questioned — though an equal number praised fair and reasonable costs. Project completion is generally solid, with most jobs described as finished correctly and on time, but the no-show incident, a shower rebuild left leaking, and a failure to follow up on scheduling hurt this dimension meaningfully. The score reflects a contractor with genuine skill and a loyal customer base, tempered by a consistent minority of serious service and pricing complaints that cannot be dismissed. Read less