Experts in Your Home

This single review describes a negative experience with pricing and professionalism. The customer felt overcharged at $1,400 for 4.5 hours of work (8 lights, 1 ceiling fan, 5 smoke detectors) at $140/hour per person with two technicians. The work itself appears to have been completed (project completion scored moderately), but the customer perceived the pricing as exploitative and felt the company... Read more

This single review describes a negative experience with pricing and professionalism. The customer felt overcharged at $1,400 for 4.5 hours of work (8 lights, 1 ceiling fan, 5 smoke detectors) at $140/hour per person with two technicians. The work itself appears to have been completed (project completion scored moderately), but the customer perceived the pricing as exploitative and felt the company took advantage of their senior status. Management (Scott) reviewed the complaint but upheld the charges, which the customer found unsatisfactory. With only one review, no reliable WW Score can be calculated. Read less