D’s Great American Pump

D's Pump has a clearly mixed track record across its reviews. Positive reviewers consistently praise knowledgeability, honesty, and friendly service — including one standout instance of a technician walking a customer through a self-repair over the phone. However, two significant negative reviews describe serious failures in professionalism and project completion: a no-show pattern, hours-late a... Read more

D's Pump has a clearly mixed track record across its reviews. Positive reviewers consistently praise knowledgeability, honesty, and friendly service — including one standout instance of a technician walking a customer through a self-repair over the phone. However, two significant negative reviews describe serious failures in professionalism and project completion: a no-show pattern, hours-late arrivals, and a customer left waiting from post-Thanksgiving through February with no response. Pricing is also a concern, with two reviewers explicitly noting that a competitor (Precision Pump) was substantially cheaper. The recency of the negative reviews and the long gap since the most recent positive reviews further temper confidence in current performance. Read less