Overview of Company Customer Sentiment Analysis in May
The reviews paint a deeply mixed and largely negative picture of this contractor. Professionalism is a major concern, with multiple reviews describing rude behavior, entering a home without permission, no uniforms or marked vehicles, and poor communication — dragging the score down significantly despite one or two older positive accounts. Project completion is similarly troubled, with multiple r... Read more
The reviews paint a deeply mixed and largely negative picture of this contractor. Professionalism is a major concern, with multiple reviews describing rude behavior, entering a home without permission, no uniforms or marked vehicles, and poor communication — dragging the score down significantly despite one or two older positive accounts. Project completion is similarly troubled, with multiple reviewers explicitly stating the job was not completed, work had to be redone by another plumber, or the contractor left without resolving the issue. Pricing is flagged negatively, with one reviewer noting the name 'Affordable' is misleading and another paying nearly $500 for work that ultimately failed within a week. Experience scores slightly higher due to a few older reviews praising thoroughness and problem-solving, but these are outweighed by recent failures and are from 2013–2021, reducing their relevance. The overall WW Score is low and reflects a contractor with serious, documented service quality issues in recent years. Read less