Power Pro Plumbing Heating & Air

Power Pro Plumbing presents a deeply split profile: a large volume of positive reviews praising individual technicians as professional, knowledgeable, and courteous is counterbalanced by a substantial and consistent pattern of serious complaints. Pricing is the most damaging dimension, with dozens of reviewers explicitly describing quotes 2–5x higher than competitors, hidden fees, bait-and-switc... Read more

Power Pro Plumbing presents a deeply split profile: a large volume of positive reviews praising individual technicians as professional, knowledgeable, and courteous is counterbalanced by a substantial and consistent pattern of serious complaints. Pricing is the most damaging dimension, with dozens of reviewers explicitly describing quotes 2–5x higher than competitors, hidden fees, bait-and-switch tactics, and charges that were not disclosed upfront. Project completion is also significantly undermined by multiple accounts of missed appointments, no-shows, jobs left incomplete, failed inspections, and work that required correction by other contractors. Experience scores moderately because while many technicians are praised for skill and diagnosis, a notable number of negative reviews describe outright misdiagnosis, unnecessary upselling of replacements over repairs, and work that failed shortly after completion. Professionalism scores above average due to the sheer volume of positive individual technician mentions, but is dragged down by recurring reports of high-pressure sales tactics, condescending office staff, and targeting of elderly or vulnerable customers. Read less