California Pool Service

This contractor's review record is overwhelmingly negative across all four scored dimensions, with the vast majority of reviews describing serious, recurring failures. Professionalism scores are severely depressed by pervasive complaints about rude staff, no-shows without notice, lost keys, unanswered calls, dismissive owners, and billing disputes handled with hostility. Project completion is crit... Read more

This contractor's review record is overwhelmingly negative across all four scored dimensions, with the vast majority of reviews describing serious, recurring failures. Professionalism scores are severely depressed by pervasive complaints about rude staff, no-shows without notice, lost keys, unanswered calls, dismissive owners, and billing disputes handled with hostility. Project completion is critically low, with multiple remodel jobs abandoned mid-work, timelines massively overrun (e.g., 3 weeks quoted vs. 4.5 months delivered), unresolved warranty claims, and ongoing pool service simply stopping without communication. Experience scores reflect consistent reports of poor workmanship including contaminated pebble-tec, cracking cement within weeks, incorrectly installed equipment, used parts billed as new, and technicians performing cursory 5-minute cleanings. Pricing scores are marginally higher due to a small number of positive mentions of fair pricing, but are undercut by multiple reports of unauthorized charges, confusing billing, and demands for payment before work was completed. Read less