Action Pumping

Action Pumping has a large and genuinely mixed review record. Many customers praise individual technicians — Jerry, Thomas, Robert, Kyle, and others — for being knowledgeable, polite, and efficient, which drives the professionalism and experience scores upward. However, a significant cluster of serious negative reviews drags all dimensions down considerably: multiple customers report incomplet... Read more

Action Pumping has a large and genuinely mixed review record. Many customers praise individual technicians — Jerry, Thomas, Robert, Kyle, and others — for being knowledgeable, polite, and efficient, which drives the professionalism and experience scores upward. However, a significant cluster of serious negative reviews drags all dimensions down considerably: multiple customers report incomplete or fraudulent pumping jobs (tanks found full shortly after service), hidden damage to irrigation systems and property that was buried and denied, permit application fraud, abusive language from at least one technician (Mark Garcia), and a pattern of poor communication and broken scheduling commitments. Project completion is the most damaged dimension, with multiple credible accounts of work left unfinished, jobs abandoned mid-project for months, and charges collected for work not properly performed. Pricing scores moderately well among satisfied customers but is undermined by complaints of unexpected upcharges, inflated final bills versus quoted prices, and at least one reviewer citing a $675 charge for minor plumbing work as unreasonable. Read less